Smart PR For Your Small
Business
by Dr. Kevin
Nunley
Paul opens his favorite business
magazine to find a fawning interview with Amazon's Jeff Bezos.
Then he picks up the morning paper and reads a long story on a
new donut chain being built in his town. Later he catches a
feature piece on CNN about a guy who sells funny handmade shoes
and learns accounting secrets from a CPA in Ohio.
Media hands out millions of dollars in
free publicity every day. As well as advertising works, a media
story about you almost always pulls better. The familiar and
respected voice of a newspaper editor, magazine writer, TV
reporter, or radio personality talking about you holds lots of
weight with the audience.
How do all these businesses get media
coverage? The secret varies depending on what your business does
and HOW BIG it is.
Large, in-the-news businesses like
Amazon.com get coverage for practically any development.
Political figures find their words in the media for almost any
pronouncement. The local college football team gets press even
if there is nothing much to cover.
Your small business can have a much
tougher time if you try to approach media the same way big
organizations do. Media is almost entirely owned by large
conglomerates and staffed by media pros who have never worked in
a small business. The overall industry mindset is that big
business is news and small business is--well--rarely news.
This all changes, though, if you offer
good information or advice that will be helpful to the media
outlet's audience. Newspapers love it when a tax expert offers
tips around tax return time. Radio stations get a big kick out
of anyone who can keep their audience laughing. TV likes
anything that is visual and brings out emotion (hide the keys to
a new car in a pool of jello, ask contestants to swim to win,
and watch every TV station in town turn out).
Let's focus on you as the media savvy
expert. This is without question the best strategy for
consistently getting your small business in the media.
Start by taking inventory of the areas
you are, or could become, an expert in. Think in terms of the
kinds of information a general audience would find interesting,
helpful, or moving (these days many in the media try less to
explain and more to create emotion).
If you have a day care center, make a
list of ten ways tired parents can keep an energetic youngster
entertained and learning. Run an auto body shop? How about ways
to avoid getting taken by mechanics and insurance companies
after an accident.
If your area of expertise can relate to
a hot topic in the news--all the better! Historians, lawyers,
detectives, and political scientists get in the media several
times each year by giving informed tips relating to an event or
scandal in the news. You may even be able to provide a local
angle for a national story.
I have found the best way to get
covered by newspapers is to first find the reporter who handles
stories like yours. Most papers give reporters wide leeway in
what stories they cover. Call the reporter and deliver a short,
too-the-point message on why you have a story THEIR AUDIENCE
would find interesting. Get to the juicy, memorable part first.
Follow up quickly with a press
release, question and answer page, and a bio about your
business history (sometimes called a backgrounder).
While you have these materials in hand,
call local talk and news radio shows. Speak with the host or
producer. Explain what is interesting about your information
and, again, follow up with your release, Q&A, and bio.
The same strategy can work for getting
you on top radio morning shows. Radio comprises well over half
of all the media outlets in the US and many other countries.
Don't over look it.
As you get media coverage, collect
quotes from the media folks who have worked with you.
"Jean kept the phones lit up for an
hour"
KXXX San Diego, CA
"Interesting information every home
owner should know."
The Daily News Canton, OH
Build your list of stations and
publications your business has been featured in. Include
reprints when possible. Media folks love to cover stories and
feature experts who have already been successful elsewhere.
Stay in touch with media who cover you.
Send a handwritten thank you note to editors, reporters, and
on-air personalities. Make sure YOU are the expert they think of
when your topic comes up in the news throughout the year.
Kevin Nunley provides marketing advice
and copy writing for businesses and organizations. Read all his
money-saving marketing tips at
http://DrNunley.com/ Reach him
at
kevin@drnunley.com
or (801)253-4536. |