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Why your Web Site MUST
have a Domain name . . . and how to get one
Author: Harvey Segal
1. What is a Domain Name
?
How would you react to this letter in your
post ?
"Dear Sir,
We are sorry to advise you that we are no
longer trading as your ISP and
your web site name
"www.localisp/~business/retail/videorecorderland.com" is no longer
active".
Consider the effect this would have on your
business.
Think of all the locations where your Url is
recorded, both
·
Online - with customers, adverts, search engines
and all the web
sites that link to yours, and
·
Offline - your company stationery, business cards,
letterheads,
envelopes, newspaper ads, brochures, shipping labels, catalogs, etc.
All these contacts are now LOST to you -
they will visit your site only to
be met by the ‘Url not recognised’ message.
So can this be avoided ?
Yes, simply. You can have a name which NEVER
changes.
This is a ‘Domain’ name - a unique name
which will always be yours,
independent of an ISP.
If this alone was the only benefit of a
domain name it would still be a MUST
for any business. But there are many more advantages and this
article will
review them, explain how to choose and obtain a domain name and how
to move from an ISP based web site name to a domain web site.
In our example above the domain name could
be simplified to the very
impressive www.VCRworld.com ,
gaining all the advantages which
will be explained below.
2. What makes a good
Domain Name ?
The key elements of a good domain name are
2.1 It
should convey effectively the nature of your business
A name such as golfnews.com will immediately
give the reader an idea of
what the site contains, with no further description. It will also be
easy to
recall from memory at a later time.
But, a warning, you must also plan ahead for
any future diversity.
Suppose you then decide to provide news
about other sporting activities.
It would make no sense to set up new names such as
golfnews.com/boxing
golfnews.com/tennis
The name of your site should be generic in
order to allow for future variation.
If you had chosen the more general "sportsnews.com"
this gives you
the flexibility to add
sportsnews.com/golf
sportsnews.com/boxing
sportsnews.com/tennis
2.2 It
should be easy to remember and to spell.
Can you recall the web address at the start
of the article ?
I doubt it.
(It was www.localisp/~business/videorecorderland.com)
Can you remember the new name ?
Probably yes.
(It was www.VCRworld.com)
Think of the situations when you need to
convey the spelling of your Url.
It could be in spoken format (during a conversation, a phone call,
in your
voice mail) or printed format (on all your stationery). You want to
make it
as easy as possible for your customer to record it and to recall it
later and,
hopefully, to communicate it to others.
You need to avoid a name that is too long or
one with confusing characters
such as ‘~’ or ‘-’ or mixing ‘I’ with ‘1’ (And just how do you
explain the
tilde sign ‘~’ over the phone ?)
3. What are the benefits
of a Domain Name ?
3.1. Portability
A domain name means that you are free to
move to a different web host
or ISP and leave the name unchanged.
Why would you want to move ?
Some of the reasons could be
·
A better standard of support (quick response and
competent
replies to technical questions)
·
Lower prices
·
Faster connectivity to your site
·
Better tools and features
Whatever the reason you are no longer tied
to your old ISP.
3.2. A professional
image for your company
Would you feel comfortable about ordering
goods offline from a
company based at
Flat 4a, Dodgy Street, Cheaptown
or about sending an order online to an Email
address of
perkins23@localisp.com , where there is no way of finding any
information about the company such as the postal address.
Contrast this to ordering from sales@VCRworld.com where you have
the option of obtaining company details through their registered
domain
name (via http://rs.internic.net/cgi-bin/whois).
Think of the credibility it lends to your
company to have a name based
on the business: contrast this to a cheap sounding name possibly
hosted on a free site.
3.3. Ease of use
for your customer
A well chosen domain name will be shorter to
enter into a browser and
easier to say over the phone or appear on a business card. In
addition
a customer may guess that your site name is www.[yourcompany].com
and reach it successfully.
3.4. Submission to
search engines
Some search engines may not accept
submissions from free
(non-domain) sites
4. How to register a
Domain Name
Domain names are issued by a central
organisation called InterNIC.
Most Web Hosting companies will handle the registration process
for
you, but make sure that you are properly listed as the owner of the
domain when it is registered.
The price is $70 for the first two years
with an annual renewal of $35 .
5. How to choose a Web
Host
If you have a business site on the web then
you should aim for nothing
less than a professional hosting site providing 24 hours support,
who
will give you a domain name - not one which incorporates their own
name.
Although a domain name will simplify your
move to another provider if
you are not happy, it is best to choose right the first time.
Technical
features apart here is a useful rule for choosing any company which
provides a service: ensure that their level of support is first
rate.
Do not tolerate automated messages with
false promises to respond
in 24 hours. Ignore what they claim to achieve and prove it for
yourself.
Send in questions and observe the quality and speed of response.
6. How to transfer to a
domain site
If you are moving from a non-domain site to
a domain site, typically
with a new provider, you will not want to lose all the traffic
currently
visiting your old site.
Such traffic is coming from, for example
·
Other sites linking to yours
·
Existing articles or sales letters submitted to
newsgroups or forums
·
Existing ads at other web sites
First, you change the individual pages on
your old site to point to
the new site.
For example,
“We have now moved to another site. Click
here to visit new site”.
You can find which sites are linking to you,
if they are registered in a
given search engine, by searching for “link:old address”. You will
then
need to make contact with these sites and inform them of the new
name.
However it is likely that there will still
be unidentified sources conveying
visitors to your site. What you can do is to ask the visitor where
he heard
about your site prior to redirecting him. A free gift may provide
the
incentive which provides this information.
Ideally you should have counters to tell you
how many times your old
pages are being accessed. Once you feel that no more traffic is
reaching
your old site or that it does not justify the cost of maintaining it
you can
cancel the original site.
A final tip - depending on your relationship with your old provider
there
is no need to announce your intention to move until you are ready.
Don't miss Harvey's FREE book
The SuperTips Book of
Internet Marketing
And there's more great articles, ideas and tips at
the SuperTips website
http://www.supertips.com
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