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INTERVIEW: Power-Marketing Tactics to BOOST Your Online Business
© 2000 Harmony Major
Harmony Major got started in online business in 1998, as an
affiliate of a company called OutSource2000. Her first Web page
started out as a single gateway page for the company, to make it
possible to list her site in search engines and directories.
As Harmony kept adding the new affiliate programs she joined and the resources
she used to PROMOTE those programs, that gateway page soon developed into her
first, full-fledged website, which is now
http://HomeBasedHeaven.com.
INTERVIEWER: So Harmony, you didn't come online intending to even
start a business OR a website. Did this have an adverse affect on
the success of your site or your business?
HARMONY: An adverse affect on the business? No. On the website?
Yes. Since I didn't intend to start a business, I didn't have any
of the feelings of hesitancy as many Netrepreneurs do, which was
definitely a plus. But, my first website definitely should have
been better planned.
For example, HomeBasedHeaven.com is basically a freebie site with
only a few resources on it that actually make me any money. It
should actually be the other way around. It should be a site that
makes me a LOT of money, and only has a FEW free resources on it.
And, those should also play a part in either making me money
directly, or getting me a bit of free publicity.
And, for anyone reading this that thinks that I'm just a money-
hungry, gold-digger who's only out to make a quick buck ;-), be
realistic. What do YOU want to accomplish with your website? A
trickle of occasional income, or a constant torrent of income
without a lot of hard work? If you're like most, you want that
constant income stream. But, the way to get it is NOT to have a
"freebie" site. A lot of Netrepreneurs are completely missing the
point. I COULD sell advertising on my site, but I hate having a
ton of banner ads and flashing, bouncing graphics on any site.
All of my sites are simple and elegant.
INTERVIEWER: Hmm ... THAT'S interesting. But, I'm sure a lot of
people disagree with the part about not having a freebie site.
So, before I start taking sides, what do you mean that they're
missing the point?
HARMONY: Sure, a lot of people will disagree. But, those ARE the
people that are missing the point. I'll explain.
Using freebies on your website is a commonly overused and
dreadfully misunderstood practice. Freebie sites are pointless,
and many Webmasters are off the mark. People who don't know any
better are listening to self-professed "gurus" that are passing
on the (MISINTERPRETED!) advice of the REAL pros stressing the
importance of freebies. It's madness.
The real point of offering most freebies is to gain the trust of
your prospects, to draw those prospects into believing that you
have a quality product to offer, or to get those prospects to
eventually buy whatever it is you have to offer. The point of
offering other freebies is to gain free publicity with the
distribution of that freebie. THAT'S the whole point.
If a freebie isn't benefiting you in one way or another, it's
pointless. It's trash. It's a waste of your time.
INTERVIEWER: Ah, I see. But aren't there any exceptions to this
rule? Every rule has an exception, right?
HARMONY: Of course. The exceptions are those ezines and websites
that offer nothing but freebies. Their goal is STILL to make
money, but to do it in a different way than I mentioned above.
These ezine publishers and Webmasters are hoping to draw in a
large enough audience of subscribers or daily visitors to attract
paying advertisers that are willing to spend big bucks for
advertising on their free site (or in their ezine).
Think this is far-fetched? Take Yahoo.com for example. That site
is nothing but a huge (free!) directory of other websites and
resources. They don't charge for anything BUT advertising, and
they charge BIG money for that advertising. They get millions of
hits a month through people using their (free!) e-mail service or
browsing their (free!) online directory. The more people that
visit their site on a regular basis, the more they can charge for
advertising on that site.
I see SO many articles out there written by no name entrepreneurs
that are preaching about things they don't even fully understand
themselves. They're telling you to offer ANY freebie on your site
to keep your visitors coming back. All freebies are good freebies
in their eyes.
That's so incorrect.
You either:
- Offer freebies that will lead people to your offer;
Offer freebies (like your articles for reprint) that
will gain you free publicity;
Offer freebies to build up a large following in order
to make money by selling your advertising space; OR
Offer A FEW freebies to entice people to buy your offer
(i.e. ordering bonuses).
Just about anything else is off the mark.
INTERVIEWER: WOW, that's a very powerful point made. I agree, a
lot of Webmasters and ezine publishers ARE missing the mark.
Thanks for breaking things down for us. But, there's one point
readers still may not be comprehending. That is, why would any
advertiser want to spend "big bucks" on ad space on a free site
that attracts nothing but freebie seekers.
HARMONY: Good point, but there's a discrepancy in your question.
I didn't say that everyone visiting free sites like Yahoo are
freebie seekers. Yahoo has a huge directory of general info on
just about every topic imaginable. People are going there looking
for something specific, but not necessarily free.
If your ad catches these people's attention at just the right
time, (like a banner ad for calling cards on a search results
page for calling cards), you have an excellent chance of gaining
an interested prospect. And, not only is the prospect targeted,
they're also prequalified as a buyer. After all, nobody expects
completely free calling cards. Well ... almost nobody. ;-)
And as for why advertisers would want to buy ads on a site that
offers nothing BUT freebies ... you got me. You *can* get sales
from freebie sites by leading into your offer with a freebie. But
even so, I'd question the legitimacy and quality of such leads.
INTERVIEWER: I get it now, Harmony. Thanks very much for clearing
that up. And, speaking of Yahoo, a lot of Webmasters are
frustrated to the point of exhaustion, trying to get listed in
the directory. Is it possible? If so, do you have any tips on how
our readers can do it?
HARMONY: Sure -- it's definitely possible. And, not only is it
possible to get listed on Yahoo, it's very possible to get a TOP
listing on the directory by doing a little more work than you
would for a normal listing. I got my first website a #1 listing
for not only "home-based jobs," but also for several other
keyword phrases on my third try out.
The most important things are to read the Yahoo website, and the
help files on submitting your site. I see a lot of people asking
questions about submitting that are already plainly spelled out
on the website if they'd only took the time to find the answers.
Although those 2 tips sound simple enough, they really are two of
the main reasons sites get rejected.
Admittedly, there are several submission "secrets" to adhere to
that *aren't* on the Yahoo website. I offer a special report with
complete details on how to get any business website a #1 listing
on Yahoo that also outlines those other important submission
details. If you're interested in getting your hands on a copy of
it, go to < http://YahooSecrets.com>.
INTERVIEWER: Thanks for the tips. At least now we know that we
still have the opportunity to get listed on Yahoo. What do you
recommend that every business website do before submitting to the
directory?
HARMONY: Instead of my spelling that all out here, take a look at a free report I wrote on the topic in the mid-September 2000: < http://ExpertOnEbiz.com/articles/yahoosecrets.html>
It's called "Generate 416 Unique Visitors to Your Website in One
Day, Free." You can also reprint that article in any online media
as long as you adhere to the reprint guidelines at: <http://ExpertOnEbiz.com/articles/>
I was interviewed by Monique Harris of the Netting Dollars radio
show, where she asked a similar question. In that interview, I
reveal the biggest reason why most people fail to make it into
Yahoo, the three things every person submitting to Yahoo should
do before taking the plunge, and what to do if all else fails. At
the time I'm writing this, that audio interview hasn't been
uploaded. It should be there soon at < http://NettingDollars.com >.
INTERVIEWER: Great, thanks. For anyone that's wondering, Netting
Dollars is a daily radio show hosted by Monique Harris, co-author
of Make Your Knowledge Sell. Now Harmony, here's one final Yahoo
question. IS it still possible for business sites to get listed
without shelling out $200 for the Business Express service?
HARMONY: Definitely. Although there are benefits to the service,
using it isn't required for a listing. Yahoo can be very picky,
and we might be overlooking something "wrong" with our sites that
we feel is insignificant, but that THEY feel is a huge hurdle.
And, it's all about what they think, right?
Although Business Express often gives you a very vague idea of
what's wrong with your site, at least you're hearing it from
their perspective. And, you might want to use the Business
Express service for that reason. Then again, you might not. After
all, the $199 they charge doesn't guarantee you a listing. It
only guarantees that your site will be looked at within 7 days.
INTERVIEWER: Thanks for the tips, Harmony. That's certainly gives
online marketers something to think about. Let's quickly go back
to what you were saying about offering "the right kinds of
freebies" in a website or ezine. A lot of online publishers are
disappointed to find that their ezines aren't making them as much
money as they thought they would. Does this go back to the point
you made about offering "good" freebies?
HARMONY: Somewhat. Most publishers seem to throw any old thing in
their ezines to make it attractive for their readers, and forget
the goal for publishing an ezine in the first place. That goal?
To make a profit! So how do you go about creating a quality ezine
that does this? It's simple.
With EVERY change or new addition to your ezine, you MUST keep
your goal in mind. That goal? Again, to make a profit. I've made
this mistake very, VERY often in the past with my own ezines. In
the excitement of adding new sections, I'd often forget to ask
myself, "How will adding this new section help ME?" Ultimately,
adding something to your ezine's format should offer you one or
more of the following benefits:
- Increase your credibility. For example, if you have an ezine
targeted to your niche, you could introduce an "Ask the
Expert" column. Your readers would get their questions
answered (by you) on a regular basis, thus establishing you
as an expert in that particular field.
Enhance your knowledge of your target market. For example, a
poll can do this. Polling your readers on issues relevant to
your niche focus will give you first-hand insight on their
likes, dislikes, wants, and needs.
Make you money. For example, create a links section in your
ezine that features resources targeted to your niche. If you
also publish a paid newsletter on several related topics,
you could have a links section that's constantly updated
with those links.
For example, if the focus of your ezine and paid newsletter
are both website promotion, you can take a specific set of
resources (i.e. search engine promotion resources) from your
paid newsletter, and turn that into a feature of your free
ezine. At the bottom of that column in each issue, you'd let
readers know that the info came from your paid newsletter,
and have a link to more info, automatically and effortlessly
creating more PAYING subscribers to your other newsletter.
Get readers to go back to your website. Using the example
above about the links section, you can also feature links to
your main website. Of course, you can't have this section
filled ONLY with your own resources unless you have a
massive network of websites, but at the END (or beginning)
of this links section, you could put the top five links from
your website to remind subscribers to re-visit.
Also, in addition to providing your readers with useful content,
you'll also use your ezine as a means of promoting your products.
A common mistake that I see a lot of ezine publishers making is
being afraid to lose subscribers. For example, if you send out an
endorsement mailing, you'll likely get a few unsubscribe requests
as a result. And, some of those people may say that their reason
for leaving is that they "didn't appreciate your ads."
Those kinds of unsubscribe requests are GOOD! The point of having
a subscriber isn't so you can boast a huge reader following. The
point of a subscriber is to convert them into a CUSTOMER. YOUR
customer. So, if they're leaving because they don't appreciate a
slight promotional edge to your ezine -- you say "good riddance."
They wouldn't have become customers any way.
The key here is to remember not to have your ads even come close
to outweighing your content, and you should be fine. Reasonable
people aren't going to expect you to spend hours producing an
ad-free ezine for them at no cost.
Remember -- unless your main goal is to create a huge following
to make money from high-paying advertisers, your subscribers
should have the potential of later becoming customers. Getting
rid of the other "freebie seekers" is the best thing for you.
INTERVIEWER: Well said! And, what an excellent point. Is there
anything else you'd like to share with our readers before you go?
HARMONY: Being innovative is the key to success in marketing. You
don't have to come up with an entirely new concept. Instead, you
can always take someone else's idea, modify it to fit your own
needs, and create a new trend. Don't be afraid to try new things.
But, don't ride so closely on other people's coattails that
you're infringing upon their copyright. There's a fine line
between creating a new idea, and outright copying someone else's.
INTERVIEWER: Harmony, thanks a lot for sharing your inspirational
and unconventional e-business strategies. I'm sure they've given
our readers a lot to think about.
HARMONY: Thanks for having me, and it's been a pleasure helping
out. To all of the online marketers out there, DON'T GIVE UP. You
can do absolutely anything you put your mind to. Remember that,
and you'll go far -- in life and in business.
ABOUT THE INTERVIEWEE
Harmony Major is the webmistress of Expert On Ebiz. She offers aggressive,
power-marketing tactics to help boost online sales, market recognition, and
website traffic. Harmony has personally tested, reviewed, or endorsed EVERY
resource on the site to help ensure quality & save YOU time! Visit
http://ExpertOnEbiz.com.
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